Privacy Policy

Last updated: January 6, 2025

1. Introduction

At Jobillo, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered career services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Professional experience, education, and skills
  • Resume content and career preferences
  • LinkedIn profile information (when connected)
  • Job search criteria and application history
  • Payment information (processed securely by third parties)

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

AI-Generated Content

We process your personal and professional information to generate personalized career materials through our AI systems.

3. How We Use Your Information

We use your information to:

  • Provide and improve our career services
  • Generate personalized resumes, cover letters, and LinkedIn content
  • Match you with relevant job opportunities
  • Provide interview preparation and career guidance
  • Process payments and manage subscriptions
  • Send service updates and marketing communications
  • Analyze usage patterns to improve our platform
  • Ensure platform security and prevent fraud

4. AI and Machine Learning

Jobillo uses artificial intelligence and machine learning to provide personalized career services:

  • Your data may be processed by AI models to generate content
  • We use aggregated, anonymized data to improve our AI systems
  • AI-generated content is based on your provided information and general best practices
  • We do not use your personal data to train public AI models without consent

5. Information Sharing

We do not sell your personal information. We may share information in these circumstances:

Service Providers

We work with trusted third parties who assist in providing our services:

  • Cloud hosting and storage providers
  • Payment processors
  • AI and analytics services
  • Customer support tools

Legal Requirements

We may disclose information when required by law or to protect our rights and users.

Business Transfers

Information may be transferred in connection with mergers, acquisitions, or asset sales.

6. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure payment processing
  • Regular security training for our team

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

  • Account information: Until account deletion
  • Resume and career data: Until you remove it or delete your account
  • Usage analytics: Aggregated data may be retained indefinitely
  • Payment records: As required by law and payment processors

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

  • View and update your profile information
  • Download your data
  • Delete specific content or your entire account
  • Control marketing communications

Privacy Rights (Where Applicable)

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to correct inaccurate information
  • Right to data portability
  • Right to opt-out of data sales (we don't sell data)

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Enable security features

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

10. Third-Party Services

Our platform may integrate with third-party services like LinkedIn. These services have their own privacy policies, and we encourage you to review them.

11. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

12. Children's Privacy

Jobillo is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or through our platform.

14. Contact Us

If you have questions about this privacy policy or our data practices, contact us:

Email: privacy@jobillo.co

Address: [Your Company Address]

Data Protection Officer: dpo@jobillo.co

15. Regulatory Compliance

This policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. Specific rights may vary based on your location.